Terms of Service

Last Updated: [Insert Date]

Welcome to Crest Impact Solutions. By accessing or using our website, services, AI systems, automations, or any related products (“Services”), you agree to these Terms of Service. If you do not agree, please do not use our Services.

1. Services Provided

We offer marketing, automation, AI integrations, CRM support, customer acquisition tools, and related business services delivered on a recurring monthly basis. Service features may change or improve over time.

2. Eligibility

You must be at least 18 years old to use our Services. By using the Services, you confirm that you have the legal authority to enter into this agreement.

3. Payment & Billing

All Services are billed on a monthly subscription basis.

Payments are non-refundable, including partial months or unused time.

If a payment fails, we may suspend or terminate access until payment is resolved.

You authorize us to automatically charge the payment method on file for renewals.

4. Client Responsibilities

You agree to:

Provide accurate information for setup and ongoing service.

Maintain any required accounts (email, domains, CRM, ad platforms, etc.).

Comply with all laws, advertising policies, and platform rules.

Not use our Services for spam, fraud, misleading claims, or prohibited content.

5. Acceptable Use (ATP-Compliant)

You may not use the Services to:

Send unsolicited messages or spam.

Promote illegal products, deceptive health claims, hate, violence, or adult content.

Misrepresent your identity, business, or results.

Upload harmful software, attempt unauthorized access, or misuse our systems.

Violation of these rules may result in immediate suspension or termination.

6. AI Tools, Automations & Data

Our Services may include AI agents, chat systems, automations, and analytics.
By using them, you agree that:

AI outputs may not be 100% accurate and should be reviewed by you.

You are responsible for ensuring compliance with applicable laws.

We may collect limited usage data to improve system performance.

We do not sell user or customer data.

7. No Guarantees

We do not guarantee specific business outcomes, revenue, or results.
All marketing and AI services carry inherent variability, and performance may differ by client.

8. Intellectual Property

All content, systems, workflows, templates, and AI configurations created by us remain our intellectual property unless otherwise stated. You receive a license to use them as long as your subscription is active.

9. Termination

You may cancel at any time by contacting us.
We may terminate or suspend your account for non-payment, policy violations, or misuse of the platform.

Upon cancellation, access to tools, automations, and systems is removed.

10. Limitation of Liability

We are not liable for:

Lost profits, lost data, or indirect damages.

Downtime from third-party platforms (e.g., HighLevel, Google, Meta).

Results generated by AI tools or automations.

Our total liability will not exceed the amount you paid us in the last 30 days.

11. Privacy

Your use of the Services is also governed by our Privacy Policy.
We follow standard data protection practices and comply with GDPR/CCPA where applicable.

12. Changes to Terms

We may update these Terms at any time. Continued use of the Services means you accept the new Terms.

13. Contact Information

For questions about these Terms, contact us at:972-962-9424